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Terms & Conditions

Thank you for choosing Skippers at Dundee. Please read the following information to ensure an enjoyable experience and contact us if you have any queries. Please note your Booking is your agreement to the below terms and conditions.

1. Definitions

‘Booking’ means any accommodation, tour, Package, trip, charter, experience, event or activity bookable with Skippers at Dundee.

‘Package/s’ means a Booking that combines accommodation with a tour, trip, charter, experience or other such activity.

‘Property’ means 295 Balanda Drive, Dundee Beach, Northern Territory 0840 and all its fixtures, fittings and equipment.

‘Management’, ‘Skippers’ ‘We’, ‘Our’ and ‘Us’ means Skippers at Dundee Pty Ltd, its owners, managers, officers and employees.

‘Guest/s’ means the persons who stay overnight in the Property during the Booking and/ or those included in the Booking.

‘Visitor’ means a person a Guest invites to visit the Property during the Booking but not stay overnight.

‘Deposit’ means 30% of the total Booking amount.

‘Entire Venue’ means Booking all 9 guest bedrooms, commercial kitchen, living room and kitchenette, decking areas and pool exclusively for your use.

‘Security Bond’ means a pre-authorized credit card bond held for 5 – 10 working days by your bank and then released back onto your credit card subject to Our terms and conditions.

2. Reservation Policy & Number of Guests

Your credit card details are required to complete and confirm your reservation.
Maximum number of overnight Guests permitted is 11 including children and infants for Entire Venue Bookings.
Maximum number of people per room is 1 or 2 people for double and queen room Bookings and 1 person for king single Bookings.
Skippers’ Management must be notified prior if a Guest would like to invite any Visitors to the Property.
Only Guests nominated and agreed in the Booking may stay overnight. Charges for additional Guests that exceed Our individual room or venue capacity will be debited to your credit card without further notice and will result in the termination of your Booking without refund.

3. Check-in/ Out

Booking by guest confirms guest acceptance of the terms and conditions for their stay.
At check-in a Security Bond may be required for Bookings via Visa credit card, MasterCard or American Express and is refundable within 5 – 10 working days subject to terms and conditions and depending on your bank.
Check in time is from 2pm on the arrival date and check out time is no later than 10am on departure date.
Please notify Management of expected arrival time and your mobile contact number at least 48 hours before arrival.
Late departure is subject to prior arrangement and availability and extra charges may apply.

4. Keys / Remote Controls

Key/s must be left inside your room or in the door and your room locked upon departure.
A key replacement fee applies to unreturned room keys and will be charged to your credit card. Minimum charge $200.*
A remote control replacement fee applies to missing remote controls and will be charged to your credit card. Minimum charge $200.*
If a locksmith needs to attend site the cost will be charged to your credit card. Minimum charge $2000. *

* Management reserves the right to on-charge costs as quoted by Our nominated service providers. These may exceed minimum charges

5. Payment

For individual room Bookings full payment is payable at the time of Booking.
For Entire Venue Bookings:
a Deposit of 30% of the total Booking charges is payable at the time of Booking. Bookings are not confirmed until Deposit payment is received.
payment of the balance of the total Booking charges must be received no later than 30 days prior to your arrival date.

For direct Deposit payments, please use the following account details:
Skippers at Dundee PTY LTD
BSB: 084-961
A/C: 914245717
Payments of the amount due must be received in Australian dollars net of any bank or other transaction charges.
Please ensure payments are made within the specified time limits or the Booking will be cancelled automatically without notice or liability to you.
We accept payment by Visa, MasterCard, AMEX Card and direct Deposit. Mastercard, Visa credit card and AMEX transactions attract a small surcharge.
Rates are quoted in Australian dollars and are inclusive of GST (Australian government-imposed goods and services taxes). Should the government modify this tax rate or impose additional or other applicable taxes or incremental applicable fees after the Booking date and before departure, the then-current tax rate(s) and/or fees at the time of the stay shall apply and the charge for the services provided shall be adjusted to reflect the new rates, fees and/ or taxes imposed.

6. Maximum Lead Time

Available up to two years in advance.

7. Cancellation & Variation

If you wish to change or cancel your Booking, please contact us immediately on 0467 414 994 or admin@skippersatdundee.com
CANCELLATION OF ANY BOOKING IS NON-REFUNDABLE. This is due to the nature of Our business and the difficulty in obtaining short term placement Bookings.
All cancellations by the guest must be made in writing to admin@skippersatdundee.com
If inclement weather prevents safe delivery of the Booking We reserve the right to cancel the Booking even at short notice. In this case, a full refund will be given or you may choose to reschedule to another day, subject to availability. If you prefer to reschedule, the total Booking cost will be applied as a credit to use on an alternative date. This rescheduling does not attract charges.
The Guest Deposit of 30% for ENTIRE VENUE Bookings and PACKAGES is non-refundable in the event of cancellation.
A variation of the Booking which reduces the number of nights’ stay and/ or the number of Guests will be treated as a cancellation of the Booking in respect of those nights.
Minimum nights’ stay may apply.

8. No-Show Policy

If Guests do not check-in on the confirmed arrival date their Booking amount will be forfeited and is not refundable.

9. No Smoking Property & No Fires Permitted

No smoking applies to all interior spaces. This policy is strictly observed and monitored by smoke detection devices. If there is evidence of smoking including a smoke odour you will incur a minimum fee of $2500 to cover the cleaning of linen, carpets, mattress and air-conditioning sterilization.
Management reserves the right to determine evidence of smoking. Any loss of Booking due to additional cleaning required as a consequence of smoking will result in the lost Booking fees being charged to the Guest in addition to all cleaning fees.
Guests may smoke outside in designated smoking areas and asked to please always use bins provided for all butts and rubbish.
Lighting fires is strictly prohibited anywhere on the Property.

10. Parties & Functions

Bucks and hens parties are not permitted and may incur penalties imposed by and at the discretion of Management.
Some small group celebrations and functions may be permitted under certain circumstances and at the absolute discretion of Management. T’s and C’s apply. Prior approval is required at the time of Booking and payment made of a pre-authorised Security Bond. Special conditions may also apply. Maximum number of Guests permitted overnight remains at 11 including children and infants.

11. Pets are not allowed at the property

You acknowledge that the presence of any pets in a room will result in Management incurring extra cleaning costs before the room can be used by another guest.
Management reserves the discretion to determine evidence of pets. Any Booking lost due to additional cleaning required as a consequence of pets will result in the lost Booking amount being charged to the Guest in addition to all cleaning fees.

12. Linen & Towels

We supply all bedroom and bathroom linen which must be left where supplied in the bedroom or bathroom on departure. No linen is to be removed from the premises. Linen removed from the premises will incur charges without further notice.

13. Kitchen Facilities

The kitchenette and fully appointed kitchen are available to Guests provided they are diligent in returning all items and thoroughly clean all areas and utensils used with very warm/ hot water and detergent. The owners/ managers accept no responsibility whatsoever for any injury or accident suffered by Guests while using these facilities.

14. Advertising & Marketing

You agree that any user reviews, comments and/ or photos you submit can be used by Skippers for marketing purposes.
Your Booking permits us to add your contact details to our Skippers at Dundee mailing list.

15. Your Other Responsibilities

Guests must comply with Skippers’ reasonable requirements of not disturbing neighbours, no undue noise, no behaviour likely to cause damage to the Property or offence or embarrassment to others and ceasing noise in common areas by 10pm.
You must comply with the instructions for use of the septic system that services the Property. Plumbing costs will be charged to you if you do not follow instructions and the septic system becomes blocked or damaged.
You must comply with Skippers’ reasonable requirements of appropriate and considerate behaviour and all instructions from Management and Property caretakers concerning occupancy, Property, health and safety, quiet enjoyment of the Property and respect for Our neighbours.
Extra cleaning charges may apply if venue and/ or rooms are left excessively dirty and if rubbish is not disposed of into bins provided.
Any costs associated with unnecessarily discharging fire extinguishers or interfering with smoke alarms resulting in cleaning and damages will be charged to you. Further, you will be required to vacate the Property without further warning or refund.
Breach of Our terms and conditions may result in:
charges against your credit card for expenses incurred including but not limited to any breakage, damage, theft or loss or extra charges for cleaning, rubbish removal, repairs, wear and tear, extra Guests and/ or Visitors beyond those permitted. Management may recover from you, repair or replacement cost (at Management’s discretion).
immediate termination and eviction without refund.
We recommend you lock your room door and secure windows whenever your room is vacant and upon departure. Management accepts no responsibility for Guests’ belongings during your stay and left on the premises. If belongings are left behind, We will store for a month to allow you time to organize collection.
We recommend all Guests purchase travel insurance.

16. Unavailability

If the Property becomes unavailable for your occupancy due to unforeseen circumstances (e.g. cyclone, fire, storm, damage etc.) then Management will inform you immediately. Our maximum liability to you is limited to refund of monies paid by you.

17. Problems or Complaints

We want you to enjoy your stay at Skippers so please inform Management at the earliest opportunity of any problem or complaint. Then We can aim to rectify the situation as quickly and efficiently as possible.

18. Disclaimer

You hereby acknowledge and agree that the Property owner and manager will not be held responsible or liable for:

any injury or loss suffered by the occupants, Guests or their Visitors whatsoever or howsoever caused while occupying the Property due to their failure to comply with the Terms and Conditions and/ or reasonable instructions from Management.
any injury or loss suffered by the occupants, Guests or their Visitors whatsoever or howsoever caused as a result of insects, wildlife or the natural environment in or around the Property. Crocodiles and poisonous/ dangerous animals are typically found in the Northern Territory
on land and in water so all occupants are to take specific care at all times, read and observe all relevant signs and strongly advised not to approach any wildlife under any circumstances.
any Booking/ guided tour booked through Skippers and/ or with any other party.
any noise, disturbance or inconvenience caused as a result of renovation/ building works being carried out in or near the vicinity of the Property.
any variations in Property descriptions or advertising materials. These are to be viewed as a general guide only.